Customer Service Representative – Remote Position
Swyft Filings is an online leader in the business formation industry and we are growing at a rapid pace! We are in need of a highly experienced customer service specialist to take care of our customers in a friendly and efficient manner.
Answer inbound customer service calls
Outbound customer service
Research information for customer accounts
Assist customers with placing orders through our website
Resolve customer concerns quickly
Identify with customer needs and circumstances
And most importantly, maintain a high level of customer satisfaction!
Requirements for This Position
2+ years of phone customer service experience required
Bachelor’s degree required