Research Analyst

Key Responsibilities:

  • Perform 40+ outbound phone calls and complete at least 4+ phone interviews per day with meeting planners to obtain event information

  • Utilize strong computer and research skills to obtain event information via the internet

  • Input and update detailed event information into Knowland’s database

  • Meet and exceed monthly goals

Minimum Qualifications:

  • Proven success making outbound phone calls

  • Possess self-motivation to achieve and exceed goals

  • Strong computer and research skills and adept at conducting internet research

  • 1+ years of customer service experience that includes performing telephone outreach

  • Strong oral and written communication skills

  • Past experience working from home a plus

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