Seasonal Tax Support Specialist – Remote

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using Turbo Tax. You’ll advance our goal of “doing the nation’s taxes” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by creating Turbo Tax “net promoters.” Qualifications

Essential Skills: College degree preferred. The ideal candidate will have a background in business, finance, accounting, or tax.

Basic knowledge of tax laws and tax concepts.

Some experience preparing federal and state returns for individuals (1040)

Some experience providing support in a call center environment a plus (WFH or on site)

Internship with a tax preparation firm a plus

Critical thinking, problem solving

Persistence and determination

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